Fem Haven Rx (“we,” “us,” or “our”), based in Kansas and providing telehealth services nationwide, protects your privacy and safeguards Protected Health Information (PHI) per HIPAA, HIPAA Privacy/Security Rules, Kansas law, applicable state telemedicine regulations, and federal requirements.
Information We Collect
Personal: name, email, phone, address, date of birth, payment details (for orders only).
Health (PHI): medical history, symptoms, labs, preferences via forms, consultations, messaging, and essential site usage (e.g., IP, browser data).
How We Use Your Information
Deliver free telehealth consultations, hormone evaluations, vitality/wellness recommendations (women’s health focus), and order fulfillment nationwide.
Schedule, communicate results/follow-ups, process order payments, and verify identity.
Improve services, meet legal duties, prevent fraud, and support HIPAA activities (treatment, payment, operations).
PHI shared only as HIPAA allows:
With providers, labs, and pharmacies for care/orders (in compliance with the patient’s state laws).
HIPAA-compliant business associates under BAAs.
Required by law. No selling PHI or marketing sharing without authorization
Your HIPAA Rights
Access/amend PHI, restrict/account for disclosures, confidential communications, file complaints (us or HHS OCR). Contact us.
Security
Encryption, access controls, secure platforms, risk assessments. No 100% guarantee.
Cookies & Tracking
Essential for function; anonymized analytics (no PHI). See Cookie Policy.
Changes
Updates posted here; material changes may be notified via email/site.
Contact
support@femhavenrx.com or 913-218-9238 for questions, rights, or full HIPAA Notice of Privacy Practices.
